Questions & Answers
Everything you need to know about Synthgram
Platform
What is Synthgram?
Synthgram is a unified AI platform that combines conversations, workflows, and documents with enterprise governance. All capabilities share context: chat informs workflows, documents feed conversations, and workflows access documents.
How is Synthgram different from other AI tools?
It replaces the separate tools most organizations juggle: multi-model AI conversations, intelligent workflows, document intelligence with semantic search, and enterprise governance - one platform with shared context instead of 3-5+ separate tools.
Capabilities
Can I use multiple AI models in Synthgram?
Yes! Unlike consumer tools that lock you into a single model, Synthgram lets you switch between different models within a single conversation. Match each task to the best model - use one for web search, another for function calling, another for deep reasoning - all in the same chat.
How does Synthgram provide enterprise context that consumer AI tools don't?
Synthgram conversations have direct access to your organization's document repository via RAG (Retrieval Augmented Generation). You can chat with your company documents, reference organizational knowledge in real-time, and get answers grounded in your actual content - not just public training data.
What does "Conversation → Production" mean?
It means you can test ideas conversationally with AI, and when the logic works, convert that proven conversation directly into a production workflow. Your chat literally becomes reusable automation. Consumer AI tools keep chat and automation completely separate.
Security & Governance
Where is my data stored?
Organization data is encrypted at rest and in transit within a secured Microsoft Azure environment, isolated per tenant. When AI models are used, contractual protections prevent your data from being used for training.
How does Synthgram respect user privacy while providing organizational oversight?
Synthgram tracks user actions, timestamps, and activity metadata - not content. Admins get comprehensive AI usage visibility without invasive content surveillance. It's a balanced approach: organizational governance without Big Brother surveillance.
Can I control who sees what?
Yes. Conversations are private by default - you can only search your own conversations or ones explicitly shared with you. Documents follow your organization's access controls. Admins can track usage patterns without seeing content.
Getting Started
How long does it take to get started?
You can start having AI conversations immediately. Upload documents and begin chatting with them right away. For workflows, describe what you want conversationally and test the logic through chat - no learning curve. The conversational interface means you're productive from day one.
What are common use cases?
AI-powered knowledge work: Chat with company documents, find information by meaning, synthesize insights. Intelligent process automation: Convert conversational logic into production AI workflows. AI research & analysis: Ask questions across document repositories, get grounded answers. Collaborative AI: Share conversations, build on teammates' work. Governed AI usage: Single audit trail across all AI activities.
Do I need to learn how to code to create AI workflows?
No. Synthgram starts with conversation - just describe what you need in natural language. Test your logic by chatting with AI, and generate the workflow when it works. The visual designer is available when you need it, but natural language is the primary interface.